Shipping & returns
From our warehouse in Ede we deliver throughout the Netherlands, Belgium, Germany, Austria, Denmark and Sweden. Other destinations on request.
In the Netherlands and Belgium the delivery is usually on the next day. Shipping to other countries can take 2-4 days. You will receive a Track & Trace number from the shipment.
The shipping costs for the Netherlands are a maximum of € 5,45 incl. 9% VAT.
We are environmentally conscious and use recyclable cardboard and 100% biodegradable filling flakes as packaging. These filling flakes are made of starch and dissolve in water.
Scheduled closing days
The usual Holidays
December 24th to 27th
Overview shipping costs
Country | Costs | Free from |
Nederland | € 5,45 | € 47,- |
Belgium | € 6,95 | € 75,- |
Denmark | € 12,95 | € 200 |
Germany | € 7,95 | € 100,- |
Austria | € 11,95 | € 150,- |
Sweden | € 17,95 | € 300,- |
RETURN
You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping. Only the costs for return shipment are for your own account. If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To exercise this right you can contact us via [email protected]. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
Return exceptions
It is not possible to return food with the package open.
Not good? Money Back!
Our products meet the highest quality requirements. If a quality problem nevertheless occurs, no costs will of course be charged and 100% of the purchase amount will be refunded, including any return shipment at our request. ALWAYS contact us first in advance.
Return items to:
The Olive Oil Shop
Da Vincilaan 13P
6716WC Ede
Use the cancellation form in the General Terms and Conditions for this